8bd1 Privacy Policy

📌1. Introduction

This Privacy Policy ("Policy") describes how 8bd1 ("we", "us", or "our") collects, uses, stores, and discloses personal information about you when you access and use the 8bd1 website and Platform (collectively, the "Platform"). We are committed to protecting the privacy and security of your personal data and to handling it in accordance with applicable data protection principles.

This Policy applies to all users accessing the 8bd1 Platform from Bangladesh and any other jurisdiction. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

📋2. Information We Collect

We collect personal information from you in three main ways: information you provide directly, information generated automatically by your use of the Platform, and information obtained from third parties. The categories and specific types of data we collect are set out below.

Information You Provide Directly

• Registration data: full name, date of birth, gender, residential address in Bangladesh (district, division), and registered mobile number used for bKash, Nagad, Rocket, or Upay.
• Identity verification documents: National ID card (NID), passport scan, or other government-issued identity documents submitted during KYC verification.
• Financial data: deposit and withdrawal transaction records, payment method details (mobile wallet numbers), and transaction amounts in BDT.
• Communications: messages and records of interactions with the 8bd1 customer support team via live chat, email, or any other support channel.
• Responsible gaming data: any deposit limits, session limits, self-exclusion requests, or reality check settings you configure on your account.

Information Collected Automatically

• Device and technical data: IP address, device type (handset model, OS version), browser type and version, screen resolution, and unique device identifiers.
• Usage data: pages visited, time spent on each section of the Platform, games launched, bet history, session start and end times (Bangladesh Standard Time, UTC+6), and navigation paths.
• Cookies and similar tracking technologies: session cookies, persistent cookies, and analytics pixels used to improve Platform performance and user experience. See the Cookies section below for details.
• Geolocation data: approximate geographic location derived from your IP address. We do not collect precise GPS coordinates.

Information From Third Parties

• Payment processors: transaction confirmation data and payment status updates from bKash, Nagad, Rocket, and Upay to verify deposits and process withdrawals.
• Identity verification services: results of identity document checks and database screening carried out as part of the KYC process, which may include confirmation of the authenticity of your NID against government records.
• Fraud and anti-money laundering screening: results of checks against sanctions lists and fraud prevention databases as required by applicable compliance obligations.

⚙️3. How We Use Your Information

The table below sets out the primary purposes for which 8bd1 uses your personal data and the corresponding lawful basis for each processing activity. We do not use your personal data for purposes incompatible with those listed below without first obtaining your explicit consent.

⚖️4. Legal Basis for Processing

8bd1 processes your personal data only where it has a valid lawful basis to do so. The legal bases on which we rely are:

• Contractual necessity: processing is required to register your account, accept and process your bets, handle deposits and withdrawals, and deliver the Platform services described in the Terms and Conditions.
• Legal obligation: processing is required to comply with applicable anti-money laundering, counter-terrorist financing, age verification, and KYC obligations imposed by law.
• Legitimate interests: processing is necessary for our legitimate business interests in operating a safe, secure, and commercially viable platform, including fraud prevention, security monitoring, Platform analytics, and the resolution of disputes.
• Consent: where we process your data for purposes beyond those described above (for example, sending you optional promotional communications), we will seek your explicit consent in advance and provide a clear and easy mechanism for you to withdraw that consent at any time.

🤝5. Disclosure of Your Information

8bd1 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may, however, share your information with the following categories of recipients where strictly necessary:

• Payment service providers: bKash, Nagad, Rocket, and Upay receive the transaction data strictly necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently responsible for the data they hold.
• KYC and compliance service providers: identity verification and AML screening vendors who act as data processors under strict contractual obligations limiting their use of your data to the specific services they provide on our behalf.
• Technology and infrastructure providers: Platform hosting, database management, and analytics service providers who process data on our behalf under data processing agreements and are prohibited from using your data for their own purposes.
• Regulatory and law enforcement authorities: where required by applicable law, court order, or regulatory directive, we may disclose your personal data to governmental authorities, financial intelligence units, or law enforcement agencies in Bangladesh or elsewhere.

🍪6. Cookies and Tracking Technologies

8bd1 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, analyse usage patterns, and improve the overall user experience. A cookie is a small text file placed on your device when you visit the Platform. The cookies we use fall into the following categories:

• Strictly necessary cookies: required for the Platform to function. They enable core features such as secure login sessions, account authentication, and the shopping basket equivalent for placing bets. These cookies cannot be disabled without breaking Platform functionality.
• Performance and analytics cookies: help us understand how players interact with the Platform — which pages are visited most often, where users encounter errors, and how navigation flows are used. This data is aggregated and anonymised wherever possible.
• Functionality cookies: remember your account preferences such as language selection, display settings, and notification preferences so that you do not need to reconfigure these on every visit.
• Security cookies: support our fraud detection and account security systems by identifying unusual patterns of access and flagging potentially suspicious sessions for review by our compliance team.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform and some features may not work as intended. For mobile users accessing 8bd1 on Android or iOS, you can manage cookie preferences through your device browser's built-in privacy settings.

🗄️7. Data Retention

8bd1 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, comply with applicable legal and regulatory obligations, resolve disputes, and enforce our agreements. The specific retention periods that apply to the main categories of data we hold are as follows:

Account registration data and KYC documents are retained for the lifetime of your account and for a minimum of 5 years following account closure, in line with standard financial services record-keeping obligations. Transaction records (deposit and withdrawal history) are retained for a minimum of 5 years from the date of each transaction. Support communications are retained for 2 years from the date of the last interaction. Analytics and usage data in anonymised or aggregated form may be retained indefinitely for Platform improvement purposes.

🛡️8. Your Rights

Subject to applicable law, you have the following rights in relation to the personal data that 8bd1 holds about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days and will not charge a fee for handling your request unless it is manifestly unfounded or excessive.

• Right of access: you have the right to request a copy of the personal data 8bd1 holds about you and to receive information about how it is processed.
• Right to rectification: if you believe that any personal data 8bd1 holds about you is inaccurate or incomplete, you have the right to request that we correct or supplement it without undue delay.
• Right to erasure: in certain circumstances you have the right to request that 8bd1 delete your personal data, for example where the data is no longer necessary for the purposes for which it was collected, or where you withdraw consent on which processing was based.
• Right to restriction: you may request that 8bd1 restricts the processing of your personal data in certain circumstances, for example while accuracy is being contested or while an objection to processing is being assessed.
• Right to data portability: where processing is carried out by automated means on the basis of your consent or a contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: you have the right to object to the processing of your personal data where 8bd1 relies on legitimate interests as the legal basis, and to opt out of direct marketing communications at any time.

Please note that some of these rights are not absolute and may be subject to conditions or exceptions under applicable law. For example, we cannot delete data that we are legally required to retain for compliance purposes. We will explain any limitations when responding to your request.

🔐9. Security Measures

8bd1 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and our servers, encrypted storage of sensitive data at rest, role-based access controls limiting staff access to personal data on a strict need-to-know basis, regular security audits and penetration testing of Platform infrastructure, and multi-factor authentication requirements for administrative system access.

While 8bd1 takes all reasonable precautions to safeguard your data, no method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 8bd1 will notify affected users promptly and take all appropriate remedial action. If you suspect any unauthorised activity on your account, contact [email protected] immediately.

🔗10. Third-Party Links

The 8bd1 Platform does not contain links to external third-party websites. All content and navigation on the Platform is self-contained. However, if you access 8bd1 via a third-party referral source or promotional channel, please be aware that those third parties operate under their own separate privacy policies for which 8bd1 accepts no responsibility. We recommend reviewing the privacy policy of any third-party service through which you discover or access 8bd1.

🔞11. Children's Privacy

The 8bd1 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are under 21, you are not permitted to register an account, deposit funds, or place bets on the Platform under any circumstances. If 8bd1 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be permanently closed.

✏️12. Changes to This Policy

8bd1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will endeavour to notify registered users by displaying a prominent notice on the Platform or, where feasible, via the registered mobile number associated with your account. The date of the most recent revision is shown at the top of this page.

Your continued use of the 8bd1 Platform after any update to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically so that you remain informed about how we handle your personal data. If you disagree with a material change, please contact the support team to discuss your options, including account closure.

✉️13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8bd1 processes your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related enquiries within 48 hours.